Troubleshooting
Common issues and fixes for StickyBot
If StickyBot is not responding to your commands check the common issues below:
StickyBot needs the following permissions to work properly:
This is the most common issue!
Make sure StickyBot has the permissions needed (such as read/send messages) in the channel you are trying the commands in.
Read Messages
Send Messages
Manage Messages
Embed Links
Read Message History
Add Reactions
Use External Emojis
Make sure StickyBot is online.
You can do this by clicking on StickyBot in your server and seeing its status by checking the #outages channel in our support server.
StickyBot has a 99.99% uptime.
Check the #known-issues channel in our support server.
Check to see if there are any current issues that are causing StickyBot issues in your server.
If these steps have not worked please reach out to our support team in our support server here.
Feel free to ask the community for help in #community-support or create a ticket to talk to our staff team in #open-ticket. You may also email us at [email protected].
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